Shipping & Payment Info for Harrison Laboratories
At Harrison Laboratories, we strive to provide professional and reliable service for our high-performance audio components. This page outlines our standard operations for shipping and payments.
1. Shipping Information
• Carrier & Origin: We ship products primarily from our location in Parker, Colorado.
• Destinations: We offer both domestic and international shipping options to various supported zones.
• Shipping Costs: Rates are calculated at checkout based on the weight of the package and the delivery destination.
• Damages and Lost Packages: We are committed to ensuring your high-performance hardware arrives safely; please contact us immediately regarding any items damaged during transit.
2. Returns & Exchanges
We stand by the quality of our specialized passive components. If you need to return an item:
• Shipping Costs: Buyers are responsible for all shipping costs associated with returning an item to Harrison Laboratories.
• Policy: Items must be returned in their original condition. Buyers are responsible for all shipping costs. If items are scratched, damaged, or not in their original condition, we will impose a 20% restocking fee. Please contact us directly for specific instructions regarding exchanges or damaged packages.
• Accepted Methods: We accept various secure payment options, including major credit and debit cards, as well as PayPal.
• Payment Processing: Transactions are processed through secure gateways like Lightspeed Payments and PayPal to ensure the safety of your financial information.
• Payment Requirements: Full payment is required at the time of purchase before an order can be processed and shipped.
🌐 International Shipping & Customs Policy
Harrison Labs ships worldwide; however, all international customers are solely responsible for any and all customs fees, import duties, taxes (including VAT), and brokerage fees mandated by their destination country. These charges are not included in the item price or shipping cost paid at checkout.
Please note that Harrison Labs has no control over these government-mandated fees and cannot predict what they will be.
Important Notice on Refused or Abandoned Shipments:
If you choose to refuse the delivery of your order, or fail to pay the required customs fees and duties, resulting in your package being abandoned or destroyed by the carrier, Harrison Labs will not issue a refund for the order, shipping costs, or any associated fees.
By placing an international order with Harrison Labs, you acknowledge and agree to these terms
